You may ask Alexa to play Apple Music songs, artists, albums, or categories. You may also listen to Apple Music editors’ playlists or playlists from your iCloud Music Library. Create a Multi-Room Music group in the Alexa app to listen to Apple Music in stereo or across several rooms. You may listen to Apple Music on two or more Echo devices simultaneously once you set this up.
How to Troubleshoot
Do you acknowledge what to do if the screen on your computer goes blank? What if you can’t seem to end an application, or your speakers aren’t working? Don’t get too worked up if you have a computer issue. To solve problems like these, you may utilize a variety of fundamental troubleshooting approaches. In this course, we’ll go over some basic troubleshooting techniques and how to handle common issues. Keep in mind the following general guidelines:
A variety of factors might cause an issue with your computer. Whatever the problem is, troubleshooting will always be a trial and error process—in some circumstances; you may need to try many different tactics before you discover a solution; in other cases, the problem may be simple to solve. The following suggestions are an excellent place to start.
- Write down your steps: Once you’ve started troubleshooting, it’s good to jot down each step. You’ll be able to recall precisely what you’ve done and avoid making the same errors this way. If you need to seek assistance from others, it will be simpler if they are aware of your previous attempts.
- Write down as much data regarding error messages: If your computer displays an error message, be careful to write down as much information as possible. You may be able to utilize this information later to see if anybody else is experiencing the same problem.
- Always check the cords: If you’re experiencing problems with particular computer hardware, such as your monitor or keyboard, a simple first step is to double-check that all associated connections are correctly attached.
- Restart your computer: If everything else fails, rebooting your computer is a viable option. This may help you with a variety of fundamental computer difficulties.
Restart your Amazon Echo device
To restart your device, follow these steps:
- Disconnect your gadget or power adapter from the outlet. Then reconnect it.
- To restart a device with detachable batteries, remove and reinsert the batteries.
Apple Music needs to be updated.
Let’s run some updates before we take any severe actions. We’ll start by updating Apple Music. This update must be performed on the same Alexa app device.
Apple Music is a Play Store app for Android smartphones. The most recent version may be found here, so go ahead and upgrade it. Move on to the next repair if it’s already up to date.
There is no Apple Music app for iPhones. On the other hand, Apple Music upgrades are included in the operating system update. Select Settings -> General -> Software Update > Automatic Updates from the drop-down menu. Choose Download and Install if an update is available. Otherwise, go ahead and repair the next issue. Updating the Alexa App
Updating the Alexa App
To ensure that Apple Music plays smoothly on your Echo speaker, make sure the Alexa app is up to current.
The most recent version of the software may be found on the iPhone App Store or the Android Play Store. Download and install any available updates. Then, before going on to our last few improvements, try rerunning Apple Music.
Factory Reset Your Alexa Device
This is a final resort, although it isn’t as extreme as it seems. Any device-specific preferences will be lost, but your lists and account information will be retained in your Amazon account. It shouldn’t take long for your Echo speaker to be completely functional again.
a. In the Alexa app, go to Devices -> ‘Echo & Alexa.’
b. From the list, choose your Echo speaker.
b. To access the device settings, press the gear icon in the top right corner.
d. Whether you have an Echo Show or a non-screen Echo device, this step will differ. Factory Reset (Echo Show) or Deregister are the two options (all other Echos).
e. Confirm your actions by answering the confirmation box. It is recommended that you read the cautionary message first.
f. Connect Alexa to Wi-Fi and set up your Echo device the same way you did before.
Turn Off Explicit Filtering
If you’re still having trouble using Alexa to play Apple Music, consider turning off the explicit filtering function in the Alexa app to see if it helps. Some audio providers, for whatever reason, do not allow explicit Filtering and will not operate if the option is activated.
To turn off explicit Filtering in the Alexa app, follow the instructions below:
- Open the Alexa app on your phone and hit the Menu symbol in the upper left-hand corner (it looks like three horizontal lines). After that, go to Settings.
- Go to Music & Podcasts, then Explicit Language Filter.
- Turn off the function.
Unlink and Relink Apple Music
So, if the problem remains, here’s another troubleshooting approach to try. In the Alexa app, unlink Apple Music and then relink it. To unlink Apple Music from the Alexa app, follow the instructions below:
- Open the Alexa app on your mobile device and press the three-bar symbol in the top left-hand corner (the three lines appear as horizontal lines).
- Select Music & Podcasts from the Settings menu.
- From the drop-down menu, choose Apple Music, then Disable Skills.
- You’ve now disconnected Apple Music from Alexa. After that, you’ll want to relink Apple Music to Alexa.
Here’s how you can do it:
- Tap the menu symbol in the top left-hand corner of the Alexa app on your phone.
- Then hit Music & Podcasts from the Settings menu.
- Touch Apple Music and then hit Link account to Alexa in the list.
Now you can log in to your Apple Music account using the credentials you used before.
Then, to test whether it works, try playing music from your playlist.
Most of the time, rebooting your Echo device, turning off explicit Filtering, and unlinking and relinking Apple Music will fix the problem. Also, upgrading the Alexa and Apple Music apps (if new versions are available) might work well.
If the problem persists, you should attempt additional troubleshooting options, including testing your network and factory resetting your Echo device. The difficulty you’re encountering with Alexa and Apple Music should be resolved. If the issue continues, reach out to Amazon or Apple Music for assistance.
Below is the updated information
According to David Limp, Amazon’s senior vice president who spearheaded the program, Alexa developers aspired to recreate the talking computer onboard Star Trek’s Starship Enterprise. She made her debut in 2014 alongside the Amazon Echo smart speaker. Alexa’s name is meant to inspire Egypt’s Ancient Library of Alexandria, in addition to having appropriate phonetics.
Alexa is an Amazon cloud-based speech service that may be found on more than 100 million Amazon and third-party devices. You can create natural speech experiences with Alexa that give users a more intuitive way to connect with the technology they use on a daily basis. To make building for Alexa easier, we provide a set of tools, APIs, reference solutions, and documentation.
Alexa is similar to the software that operates your smartphone, only she uses “skills” instead of apps. Alexa comes preloaded with a set of skills, similar to your smartphone, while others can be enabled at any moment. Amazon already has over 25,000 talents, many of which are from brands you use frequently. Every day, that collection expands.
Now let’s see how to fix Alexa not playing Apple music
Explicit Filtering on Alexa should be disabled.
Other music services are unavailable while the filter is active. Unfortunately, this covers Apple Music and other popular services like Spotify. To get Apple Music to function with Alexa, follow the instructions below to disable the explicit filter.
- Step 1- In the Alexa app, go to the More menu.
- Step 2 – On the Menu section, select the Settings.
- Step 3 -Under Alexa Preferences, scroll down and pick Music & Podcasts.
Click the Explicit Language Filter option if it’s enabled. If the filter is disabled, proceed to the next step below.
- Step 4 – Turn the filter off. I also recommend turning on the Voice Deactivation function. By asking “Alexa, turn on the explicit filter” or “Alexa, turn off the explicit filter,” you can turn the filter on and off.
- Step 5 – Now try Apple Music again. Almost always, this would solve the issue.
The Apple Music app requires an update.
Let’s run some updates before we take any extreme measures. We’ll start with Apple Music. This update must be performed on the same device that runs the Alexa app.
Apple Music is a Google Play Store app for Android users. You can get the most recent version here, so update it right now. Move on to the next fix if it’s already up to date.
There is no Apple Music app for iPhones. Apple Music upgrades are distributed as part of the operating system update. Select Settings -> General -> Software Update > Automatic Updates from the drop-down menu. Select Download and Install if an update is available. Otherwise, proceed to the next step.
Unlink / Relink Apple Music
If the problem persists, try another troubleshooting tip. Unlink and relink Apple Music in the Alexa app. Follow the steps below to unlink Apple Music from the Alexa app.
Open the Alexa app on your mobile device and tap the three-bar icon in the upper left-hand corner (the three lines appear like horizontal lines).
Select Music & Podcasts from the Settings menu.
Disable Skills after selecting Apple Music from the drop-down menu.
You’ve now disconnected Apple Music from Alexa. After that, you’ll want to reconnect Apple Music to Alexa. Here’s how you can do it:
Tap the menu symbol in the upper left-hand corner of the Alexa app on your phone.
Then hit Music & Podcasts from the Settings menu. In the list, tap Apple Music, and then hit Link account to Alexa. Now use your existing Apple Music login credentials to access your account.
Then, to see whether it works, try playing music from your playlist. Still not working? See the next step in the procedure.
Next, you should update your Alexa app
To ensure that Apple Music plays properly on your Echo speaker, the Alexa app must also be updated.
The most recent version of the software can be found on the iPhone App Store or the Android Play Store. Any available updates should be downloaded and installed. Then, before going on to our final few improvements, try running Apple Music again.
Next, Restore Default Settings on Your Echo Device
Of course, executing a factory reset on a broken device frequently fixes certain hidden issues that are causing the problem.
In the Alexa app, here’s how to reset your Amazon Echo device:
Tap the menu symbol in the upper left-hand corner of the Alexa app on your mobile device. In the list, tap Devices, then Echo & Alexa. Then choose your Echo device Echo Dot, Echo Show, Echo Plus, and so on.
Scroll down to Factory Reset and tap it. To finish the reset, follow any other directions on the screen.
This reset procedure is compatible with all Amazon Echo models. However, you may still reset your Echo device by pushing the device’s buttons.
If you have an Echo 3rd generation, for example, you may reset it by simultaneously pushing and holding the Volume and Microphone buttons. Continue to hold until your device displays a blinking orange light. This indicates that your Echo device has been reset.
Whether your Echo device has been successfully reset, you should try connecting/playing Apple Music via the Alexa app again to see if it works.
Note that restoring your Echo device’s default settings wipes out all prior custom settings. So, following the reset, make sure you reprogramme all settings for continued, reliable performance.
Finally, You have to contact Amazon Support
We’ve done everything we can on our own so far. You may need to contact technical assistance on occasion. Fortunately, the Alexa app has a simple way to accomplish this. Press Speak with a representative under More -> ‘Help & Feedback.’
Some of the actions you already completed may be required by Amazon support. It may save time if you tell them which steps you tried, but there’s no danger in repeating these steps.
FAQ – Why isn’t my Alexa playing music even if it’s connected?
Here are the common ways to fix this issue..
- Unplug and then plug your Echo devices back in to restart them.
- Make sure you’re listening to supported music. Connections through the line out and Bluetooth are not supported.
- Make sure the associated Echo devices are connected to the internet.
- Make sure you’ve asked for music to be played on the correct, associated Echo devices.
- To test the connection, ask your Echo device to play a song with a lot of bass.
Alexa’s most well-known abilities include:
- Music Playing
- Reporting of news
- Check the weather forecast
- Provide sports news.
- Listen to podcasts
- Listen to live radio.
- Take command of your smart home
- Organize your to-do lists and appointments.
- Alexa-enabled phones and other devices
- Set alarms and timers.
- Listen to audiobooks
- Find out about local businesses.
- Respond to questions
- Do math
- Organize games
- Make jokes
- Request a ride
- Dinner should be ordered.
- Look for recipes.
- Instruct history classes.
- Amazon is a great place to shop.