Unable to Turn On LG TV With Alexa [9 Ways to SOLVED!]

LG TV to Alexa

You’re not alone if you can’t get your LG TV to work with Alexa. Many people have complained that this method is challenging.

It can be difficult when you are used to controlling your TV using voice commands.

Your network connection or the TV itself can cause your LG TV to be unable to respond to Alexa commands, among other potential reasons.

This article will look at some specific fixes to get your LG TV working with Alexa.

Unable to Turn On LG TV With Alexa

If you’re having trouble operating your LG TV using Alexa, there are a few things you can try.

First, make sure your TV and Alexa device are connected to the same Wi-Fi network. Also, check if your LG TV is compatible with Alexa and ensure that the LG ThinQ app is installed and updated on your phone.

If these steps don’t work, try resetting your TV’s network settings and reconnecting to Wi-Fi, or restart both your TV and Alexa device.

    Unable to Turn On LG TV With Alexa [How to Fix]


    Don’t worry. you’re not the only one experiencing problems using Alexa to turn on your LG TV. Numerous customers have encountered identical issues, and there are a few straightforward solutions you can try.

    You may use your Alexa device to watch your favorite shows and movies again after reading this article’s step-by-step instructions on troubleshooting and fixing the problem.

    1. Use the Alexa Website to Remove and Add TV

    Amazon Alexa

    It would help if you first went to https://alexa.amazon.com, the website for Alexa. You must go to the website since using the Amazon Alexa app will not make it function.

    You will now be prompted to sign into your Amazon Alexa account. Sign in by entering your login information.

    After logging in, go to the Smart Home section and click on Devices to see all the devices that have been added to Alexa.

    Two TVs are located here. The TV must be turned on, scanned, and added to the Basic LG Skill app if you need help finding two TVs here.

    You’ll see two TVs when you go back to the device list. The first will be called “LG TV,” while the second will include a model number. Your TV’s model number will change based on what kind it is.

    The crucial moment is now. The object bearing the label “LG TV” must be removed.

    Only the other TV with the model number will be mentioned under the Devices section once the generic term TV has been deleted.

    “Alexa, Turn the TV on” after turning off your TV.

    The problem will now be resolved, and Alexa can respond to your demand and turn on your LG TV.

    2. Restart your Alexa device

    We can sometimes resolve momentary problems like this one by restarting Alexa. You can continue Alexa for the modifications to take effect after removing the TV from Alexa.

    Therefore, you must switch off Alexa before turning it back on.

    Log in to the Alexa app now and make sure there is just one TV listed. A model number ought to be on the TV.

    3. Restart your TV

    Following the application of the fix above, the TV must be restarted. It would help if you restarted the TV after uninstalling the generic-named TV. Switch it off and wait a few seconds before turning it back on.

    You may use the remote control or the on-screen switch to restart your LG TV.

    4. Remove and add the device

    If the problem persists, remove the device and re-add the device. You can use the Alexa app to do that.

    5. Check for connection issues.

    Your LG TV may not turn on with Alexa if there are connectivity problems. This implies that even if you tell Alexa to do something, your TV cannot do it. Issues with the configuration of the Alexa device or a shaky Wi-Fi connection may be to blame.

    To solve the problem, try wiping the network clean and ensuring your TV and Alexa device are on the same network. You may also need to update the firmware on your TV and check that your Alexa device is current.

    Try returning your TV to its factory settings if the issue still exists, or get in touch with LG customer care for more advice.

    6. Update the firmware.

    A firmware update is a performance upgrade of a hardware device. This increases the efficiency of the device’s security, performance of various features, etc.

    So the problem may be that your LG TV’s firmware is not updated. So update the device firmware.

    7. Try disabling LG TV Power Cycle.

    Maybe the problem is Power Cycle. So disable it and see if the issue gets resolved.

    First turn off the LG TV. Stay there for 10 minutes. Now press and hold the power button there for 5 to 10 seconds. Now turn TV back on.

    8. Check for obstructions

    Wireless interference from other devices can disrupt communication between Alexa and your TV. Be sure to remove any such interference.

    9. Check for compatibility issues.

    The development of innovative home technologies has made our lives more convenient recently. Controlling your devices has never been simpler, thanks to virtual assistants like Alexa. Compatibility issues could occur when attempting to connect some gadgets, such as an LG TV, to Alexa.

    The inability to activate their LG TV with Alexa is one of the most prevalent issues people face. Especially if you have spent money on the hardware required to make this connection possible, this can be not very pleasant. What then drives this problem, and how can it be fixed?

    First and foremost, it’s critical to confirm that Alexa is compatible with your LG TV. Smaller models may need more of the essential capability to handle voice commands. It would help if you upgraded your TV in this situation or bought a different gadget that can bridge your TV and Alexa.

    The next step is to ensure that Alexa and your TV are connected to the same Wi-Fi network, assuming your TV is compatible with that. They cannot communicate with one another if they are on different networks.

    The Alexa app itself frequently needs help. It’s critical to confirm that the LG TV skill and the app are activated and up to current. To achieve this, open the Alexa app and look for “LG TV” in the Skills list. Once enabled, your TV should appear in the app’s “Devices” section.

    You might need to reset your LG TV and Alexa devices if you’ve checked the steps above and the issue still exists. You can do this by disconnecting both devices from the power supply, giving them time to cool off, and then plugging them back in.

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    Can you operate an LG TV with Alexa?

    Yes, you can turn the LG TV on or off with Alexa. For this, the LG TV needs to be paired with the Amazon Alexa account.

    Once paired, you can control the TV using your voice commands.

    How to use Alexa on LG TV

    Turning On LG TV Using Alexa

    Now that you have completed the setup, let’s explore how you can effortlessly turn on your LG TV using Alexa:

    Wake up Alexa by saying the “wake word” followed by a command such as, “Alexa, turn on the TV.”

    Wait for Alexa to process the command and send the wake-up signal to your television.

    Alexa LG TV Commands

    “Alexa, turn up the volume on the TV.” – This command allows you to increase the volume on your LG TV.

    “Alexa, change the channel to ESPN on the TV.”

    “Alexa, mute the TV.”

    “Alexa, launch YouTube on the TV.”

    “Alexa, switch the input to HDMI 2 on the TV.”


    Why does Alexa respond but not play music?

    There could be several reasons why Alexa is responding but not playing music. These are unstable Wi-Fi, improperly configured music services, tasks that cannot be performed, outdated software, technical errors, etc.

    Why won’t Alexa play Apple Music?

    There could be several reasons why Alexa won’t play Apple Music. These are reasons like poor internet connection, not updating your Alexa app and Apple Music app. Check out our full guide on this.

    Why doesn’t Alexa respond to stop?

    There are various things that can be done if Alexa is not responding to Stop. These are soft reset your device, restart your Alexa enabled device, check your internet connection, check microphone etc.

    Is My LG TV Compatible With Alexa?

    Yes, LG TVs can be compatible with Alexa. Some LG TVs come with Alexa built-in, while others require a setup process to connect to Alexa.


    When trying to link and utilize Alexa with their LG TV, many LG TV users have the problem that Alexa will turn the TV on. The good news is that there is a quick fix you may use to solve the issue finally.

    In conclusion, several factors, including compatibility, network, or software changes, may be to blame if you can’t start your LG TV with Alexa. Check for software updates, ensure your devices are connected to the same network, and confirm that your LG TV is Alexa-compatible before attempting any of the above steps to resolve this problem. If these procedures don’t help, you should contact LG customer service for more help.

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