Have you experienced the strange phenomenon of Alexa playing music randomly? Many Alexa users have faced this problem. But it is not a matter of frustration.
There are several ways to solve this problem. In this article, we will look into the possible reasons behind Alexa’s random music playing and explore the best solutions for this.
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Alexa Randomly Plays Music?
Often, quirky software glitches or random chance cause random music playbacks on Alexa. It is mostly a common occurrence. To address this, some quick troubleshooting should be enough.
Why did my Alexa just randomly start playing music?
There could be many reasons depending on your situation. So you have to look at different solutions to solve this. All solutions are provided in this guide.
How to solve the problem of Alexa Randomly playing Music?
In most cases, disabling an Alexa routine responsible for playing music should help you fix the problem. To play music based on some conditions, you may have knowingly or unknowingly set up an Alexa routine.
An Alexa routine is a repeating process itself on a specified condition. You may have set an Alexa routine to play music at a particular time.
You should follow the steps mentioned here to disable Alexa’s Routine to stop Alexa from playing music randomly.
First, open the Alexa app and then tap the hamburger menu icon from the top left corner of the screen. Then tap Settings and select Routines. Tap on the Disable button to turn off the Routine.
Finally, since the Routine is now turned off, Alexa will no longer play music randomly.
2. Restart your Alexa device
Restarting your Alexa device is the second thing that you need to try. Multiple units could try to respond to the same request in rare cases. On your Alexa, it potentially leads to unwanted music playback.
A power reset clears temporary files and reinitializes computational processes. And also it reduces lag and improves overall performance.
3. Keep your software up to date
Bugged or outdated software will not directly contribute to random Alexa music playback.
That’s especially important if you use music streaming services like SoundCloud or Apple Music. Outdated software leads to potential compatibility issues.
Enter the “Device” tab in your Alexa app, then select the device to test and select the “About” tab.
Then, you should select “Software” and the current version of your software will be displayed, then select “Check for updates”.
4. Check for Wake Word Misinterpretations
It will be having issues with wake words if your Alexa randomly plays music.
You need to pick the name that’s least likely to come up in your home among the five normal choices. Not only conversations but other potential sources of audio inputs need to be considered.
We lean more towards changing the wake word to “Amazon” for a few reasons, such as it’s a three-syllable word, it’s an uncommon choice for a name, and it’s a proper noun that’s not used often on a daily basis.
5. Disconnect other devices connected to your Alexa device.
If you haven’t set any routines on your Alexa device, it’s possible that someone else’s device is playing music.
Your family member or your neighbor’s device may be connected to your Alexa Echo or other Alexa devices.
The other person can play music on your Alexa if their devices are already connected. To unpair Bluetooth devices from your Alexa app, first open the Alexa app and tap the Devices option.
You have to select Echo and Alexa and choose your specific Alexa device that will play music randomly.
Then, after you want to tap Bluetooth devices and go through the list of paired devices, find the devices that aren’t yours and tap on them. Finally, tap the Forget Devices option.
6. Logout from Shared Devices
Others might be playing the music at the same time you’re connected to your Alexa if you have shared your account password with them.
To fix the issue, you need to open the particular music streaming app, go to the devices section, and then find an option to log out from all devices or from devices you don’t recognize.
It is also better to reset the password of that particular music streaming service.
7. Interference from your neighbor or a family member
There’s one way to trace the source of the Alexa command. Check Alexa’s voice history.
First, open your Alexa app. Tap “More” and then “Settings”. Tap “Alexa Privacy” and then “Review Voice History.” After that, tap “Review History of Detected Devices” and then perform a factory reset.
As you are setting up your device, change the password, and that includes your WiFi password.
8. Factory Reset Alexa
If none of the above methods worked for you, factory reset your Alexa.
A factory reset will erase all data including linked accounts, saved Wi-Fi and restore a new device.
How to factory reset Echo Dot
- First open the Alexa app.
- Go to Devices.
- Tap Echo and Alexa.
- Select the Alexa device you want to reset.
- Tap Factory reset.
9. What if this problem persists?
Maybe the problem is the hardware of your Alexa device. So do a hardware check.
If you’ve tried all the above solutions and still have the problem, the only thing you can do is call Amazon support.
What are the commands for effortless music enjoyment with Alexa?
Play Your Favorite Song
“Alexa, play ‘Bohemian Rhapsody’ by Queen.”
“Alexa, turn the volume up/down.”
“Alexa, skip to the next/previous song.”
“Alexa, create a new playlist.”
Shuffle Your Music
“Alexa, shuffle my music.”
Alexa Laughing Randomly
This is another issue Alexa owners are reporting.
Alexa laughed out loud in the night. Amazon as a solution to this problem
Changed the sentence category “Alexa smile” to “Alexa, can you smile”.
Can I completely disable Alexa’s music-playing capability?
Yes, you can disable music playback in the Alexa app’s settings if you don’t want your device to play music at all.
Alexa randomly plays music at midnight
First check for any scheduled alarms, routines, or voice commands that could inadvertently trigger this.
Also check if your software is updated. This could be a software bug.
If the problem persists then perform a factory reset. You can call Amazon support for further assistance.
Why does my Alexa start playing music at the same time every day?
This is because you set up an Alexa routine by mistake. So check out this routine.
Can Alexa talk without prompting?
After turning on Alexa conversation mode, you can start talking to Alexa without saying the wake word. So Alexa can speak without prompting.